Reservation Request Terms & Conditions
Understanding Your Reservation Request
Thank you for choosing Eleven Gables Inn! Please review these reservation request terms and conditions before making your booking.
Important: This is a request to book a specific accommodation and date. Only when we confirm your reservation will the booking be final. All reservations require a minimum of two nights.
Our Deposit Policy
An authorization deposit equal to the first night’s charge is required to confirm your reservation.
As a small inn, we don’t have people lining up at 6 o’clock to take our rooms like the bigger hotels. We feel this is a two-part contract: we absolutely, positively promise we won’t give your room away, and we expect you to honor your financial commitment.
Cancellation Policy
Guest Rooms:
A one-night cancellation charge will be processed for cancellations and no-shows received within 5 days of scheduled arrival.
Cottage or Ice/Loft:
A two-night cancellation charge will be processed for cancellations received within 14 days prior to arrival.
No Smoking in Any Building
All buildings are smoke-free and vape-free inside. You may smoke or vape outside any building or on the pier. A $200 cleaning charge will be applied if you smoke in any room. Our resident red-bone hound has a nose for cigarette smoke!
Dog-Friendly Accommodations
At Eleven Gables Inn, we ask one thing when making reservations: please let us know you’re planning on bringing your dog along, allowing us to set you up in one of our dog suites. These rooms have their own private entrances to ensure easy access.
Our resident Red-bone Coonhound loves meeting new people! So come stay with us at Eleven Gables Inn, a unique Lake Geneva pet-friendly hotel where you can swim with your buddies at our pier! We look forward to meeting your dogs!
Please note the following pet policies:
- Only some rooms are dog-friendly, so let us know if you’re bringing your buddy with you.
- Only dogs—no cats—we are allergic to cats.
- Limit of two dogs per rental.
- Guests are responsible for any damage or disruption pets may cause.
- If your pet is left unattended in your room and neighboring guests are disturbed, you will be asked to leave.
- All dogs must be crated if left unattended. Sometimes dogs freak out when left behind and can cause damage to property and themselves.
- Dogs must be approved before reservation.
- Some breeds are not allowed: Cane Corsos, Shepherds, Malamutes, Huskies, big hairy shedding dogs. But we make an exception for Newfoundlands! We know these are great dogs, but for everyone’s safety and cleanliness we have to filter. Size does NOT matter.
No Firearms or Weapons Permitted on This Property
No firearms or weapons are permitted on this property. Violators are considered trespassers and are subject to forfeiture or arrest.
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We look forward to welcoming you and your furry companion to Eleven Gables Inn!