privacy policy

Privacy Policy

Bankai LLC.

Our website address is:

Banaki LLC. is committed to protecting the privacy of visitors to our website, as well as our members and volunteers. Bankai has established this Privacy Policy to explain what information we collect through our websites and how it is used, as well as protections for our members’ and donors’ personal information.

In this policy, “Bankai” refers to Eleven Gables staff, board members, cooperating attorneys, interns, volunteers, and consultants, all of whom are bound by law or contract to keep confidential information they receive as part of their assistance to Eleven Gables .

Eleven Gables does not sell or rent member, donor or website visitor information under any circumstances, and we do not share member, donor or visitor information without prior consent except as compelled by law. This restriction applies to member and donors who join or donate both online and offline. (See discussion below.)
Eleven Gables is located within the United States, and therefore will transfer, process, and store your information in the United States, which may not provide as much protection as your home country. (We’re working to make US practices better.)

Information Gathered by Eleven Gables ‘s Site

Circumstances in which Eleven Gables may need to log and retain technical information for longer than seven days include when we believe it is reasonably necessary for Eleven Gables ’s mission and functionality, including situations such as:

  • site testing,
  • diagnosis of technical problems,
  • defending against attacks to the site,
  • handling a spike in traffic or other abnormal, short-term circumstances, or
  • research projects (in anonymized form) that serve our overall mission to defend freedom online.

In those and similar situations we will delete the information as soon as it is apparent that the information is no longer needed for the purpose for which it was retained. For more information on Eleven Gables ‘s position on data logging and techniques we use to anonymize, obfuscate, aggregate and delete information, see our Best Practices for Online Service Providers.

How Eleven Gables Internal Analytics Works: Eleven Gables endeavors to gather sufficient information for analyzing our website and how visitors move within it without compromising the privacy of our visitors.  Eleven Gables ’s internal analytical logging, which is separate from the Cryptolog logs, involves logging for up to seven days a single byte of the IP address, as well as the referrer page, time stamp, page requested, user agent, language header, website visited, and a hash of all of this information. After seven days we keep only aggregate information from these logs. We also geolocate IP addresses before anonymizing them and store only the country.

Cookies: We do not use persistent ID cookies on this site. We use session cookies on certain portions of the website. Session cookies expire when you close your browser. You can use Tor if you wish to keep your connection information anonymous, but please note that you can still be identified to Eleven Gables if you log in.

Voluntarily Submitted Information: In addition, Eleven Gables collects and retains information you voluntarily submit to us. It is up to you whether to submit information to us, and how much information to provide. We may ask for identifying information such as your name, email address, mailing address and phone number and will retain that information. For online shoppers, we also ask for your credit card number or other payment information.

We may ask for additional personal information when you provide feedback or comments, or otherwise communicate with us.

From time to time, we may ask for personal information on other portions of the site, such as asking you to sign a petition, participate in a contest, or provide prior art for a patent busting project.

Eleven Gables and other Mailing Lists: If you choose to subscribe to Eleven Gables , our free electronic newsletter or any of our other mailing lists, we collect your email address, and, if you choose to provide it, a zip or postal code.

Eleven Gables ‘s Use of Information

In general, Eleven Gables uses the information provided by you to further its mission, including to protect privacy, defend freedom and innovation, and to protect your rights in the digital world.

Third-Party Service Providers to Eleven Gables

Portions of the Eleven Gables site, including some of our individual action alert webpages, are operated by third-parties. When necessary and appropriate, Eleven Gables uses the following categories of third party services:

  • content delivery networks and cloud hosting providers (for example, hosting and handling traffic to our site).
  • Financial services and payment processors (for example, your credit card and online payments)
  • cloud email providers
  • shipping and fulfillment services

Where possible, we take steps to limit the ability of third parties to retain data about our users. These service providers may place session cookies on your computer. Eleven Gables service providers may also log standard technical information, such as the numerical Internet Protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the website from which you linked directly to our site. Our service providers may also store and organize the personal information collected through this site on our behalf. Eleven Gables third party providers primarily process information in the United States, but may process data in other jurisdictions. Where applicable, we have entered into General Data Protection Regulation (GDPR) compliant Data Protection Addendums with third-parties who process data on our behalf.

In addition, for all of Eleven Gables ‘s service providers, hosting providers and credit card processors and any other providers we may use in the future, the information collected from Eleven Gables users remains protected by the terms of our agreements with those providers and we will ensure that the information to be kept confidential and disclosed only to employees who require such access in the course of their assigned duties.

Eleven Gables may change the specific third-party providers from time to time, and will transfer stored information to any new provider subject to similar restrictions and agreements. From time to time, Eleven Gables may work with third-party consultants or other service providers who may have access to personally identifiable information. In such cases, we will restrict their use of personally identifiable information in accordance with their assigned tasks.

Third-Party Services and APIs

Eleven Gables ’s site also provides links to or interacts with a wide variety of third-party websites, including interactive links to sites like social media, telephone calling services, mapping services, or video hosting websites, often via application programming interfaces (APIs). EFF is not responsible for, and does not have any control over, the privacy practices or the content of such third parties.

We encourage users to read the privacy policies of any website visited via links from or interactions with the Eleven Gables website. Where appropriate, we will provide specific notice of these third-party services at the point of interaction. It is our policy not to include third-party resources when users initially load our web pages, but we may dynamically include them later after giving the user a chance to choose to interact with them. If you believe a third-party resource is automatically loading, please let us know so we can address it.

Disclosure of Your Information

While Eleven Gables endeavors to provide the highest level of protection for your information, we may disclose personally identifiable information about you to third parties in limited circumstances, including: (1) with your consent; or (2) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order.

If we are required by law to disclose the information that you have submitted, we will attempt to provide you with prior notice (unless we are prohibited or it would be futile) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address, or by postal mail if you have entered a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information.

In addition, we will independently object to requests for access to information about users of our site that we believe to be improper and we have done so.

Updating or Removing Your Information

You may choose to correct, update, access, information you have submitted to us by sending an email requesting changes to

Data Storage and Retention

Eleven Gables ’s server logs are stored and retained as explained above in the section on logging.

If you communicate with Eleven Gables , such as through contact form, we keep records of those communications indefinitely, pursuant to our document retention policy (described below).

Financial records of donations and other transactions are retained indefinitely, pursuant to our document retention policy. Paper records of donations, such as event donation forms and signup sheets, are typically destroyed soon after entry. Check copies and payment distribution details are normally kept up to seven years.

Our document retention policy provides that Eleven Gables generally retains documents for the period of their immediate or current use, unless longer retention is necessary to comply with contractual or legal requirements. However, data storage periods are based on Eleven Gables ‘s assessment of its needs and might include retaining some documents for historical reference and retaining some documents because Eleven Gables has insufficient organizational resources available to dedicate to their review and destruction, and/or other pertinent factors.

If we inadvertently collect more personal information than intended, we endeavor to delete the extraneous information. When we no longer need to retain information or when deleting information on request, we endeavor to remove all copies. However, please understand that deleted information may continue to persist on backup media.

Contacting Eleven Gables

If you have any questions about our privacy and data protection practices, you can reach Eleven Gables at:

Eleven Gables INN
493 Wrigley Drive
Lake Geneva, WI 53147
Phone: +1-262-248-8393

If our processing of your personal data is covered by EU law, you may also lodge a complaint with the relevant data protection supervisory authority for your country of residence.


Eleven Gables employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control, including appropriate technical and organizational measures to ensure a level of security appropriate to the risk, such as the pseudonymization and encryption of personal data, data backup systems, and engaging security professionals to evaluate our systems effectiveness. EFF has turned on HTTPS by default.

Although we make good faith efforts to store information collected by Eleven Gables in a secure operating environment, we cannot guarantee complete security.

Changes to Our Policies

Eleven Gable’s Privacy Policy may change from time to time. However, any revised privacy policy will be consistent with Eleven Gable’s mission. If we make any substantive changes to our policies, we will post notice of changes on this page.